Privacy Policy
Effective date: October 19, 2026.
At Maple Home Buyers (“we,” “us,” or “our”), we value your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or submit your information.
What information do we collect?
We collect information that you voluntarily provide when you fill out a form, request a cash offer, or contact us. This may include:
- Name
- Email address
- Phone number
- The address and details of the property you’re inquiring about
- Any other information you choose to provide
We also collect limited technical data automatically through cookies and similar technologies, such as your IP address, browser type, device information, pages viewed, and the referring source (including advertising click identifiers such as Google’s gclid).
How do we use your information?
We use the information we collect to:
- Respond to your inquiries and contact you about your request
- Prepare your no-obligation cash offer and provide our services
- Send marketing and informational communications, including text messages where you have opted in
- Improve our website, services, and user experience
SMS and mobile information
If you provide your phone number and check the text message consent box on one of our forms, you agree to receive marketing and informational text messages from Maple Home Buyers. Message frequency may vary. Message and data rates may apply. Consent is not a condition of any purchase.
You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at (415) 800-1415. See our Terms of Use for the full messaging terms.
Mobile data and sharing
We do not share, sell, rent, or disclose your mobile information or SMS opt-in consent to third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as our phone and text messaging platform, is permitted. All other uses exclude text messaging opt-in data and consent: this information will not be shared with any third parties. If you opt in to text messages, none of the details you submit with that form are used for ad measurement.
Do we share your information?
We do not sell or trade your personal information. We share it only:
- With trusted service providers who help us run our website or communicate with you, such as our phone and text messaging platform
- When required by law or to protect our rights
Analytics and advertising
We use third-party services to understand site usage and measure advertising effectiveness. These providers may set cookies and receive certain data about your visit.
Ad measurement. When you request an offer without opting in to text messages, the contact details you submit (email address, phone number, name, and property address) are hashed (irreversibly encrypted) in your browser and sent to Google Ads so it can tell us whether an ad led to your inquiry. Google cannot read the hashed values, and they are not used to send you messages. Nothing is sent for anyone who opts in to text messages.
How do we protect your information?
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
Your choices
- You can opt out of text messages at any time by replying STOP.
- You can control cookies through your browser settings.
- You can manage Google’s use of advertising cookies at adssettings.google.com.
- California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the “sale” or “sharing” of personal information. To exercise these rights, contact us using the details below.
Children’s privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Online use only
This Privacy Policy applies only to information collected through our website, not to offline interactions.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact us
If you have any questions about this Privacy Policy, please contact us:
Maple Home Buyers
Phone: (415) 800-1415
Email: info@maplehomebuyers.com
Address: 20980 Redwood Rd, Castro Valley, CA 94546