Our guarantee
Six promises we make to every Bay Area seller. Written down because we mean them.
Our cash offer guarantee, in plain terms
What the guarantee covers, and why we wrote it down.
The guarantee is simple: the cash offer you sign is the number you get at closing. Plenty of buyers send a strong figure to win your contract, then chip away at it before close. We do the opposite. We walk the property, write one honest offer, and stand behind it.
This applies to every Bay Area home we buy. No fees come out of your side, and the number does not move after you sign. The six promises below, and the accountability that follows them, are how the guarantee holds up when something goes wrong.
What you get, in writing
The cash-buyer industry has earned its reputation honestly. These six promises are how we earn back the trust the industry has spent.
The offer is the offer
The number on the written offer is the number that hits your account at closing. No surprise inspection deductions, no late-stage renegotiation, no “we found something” phone calls 48 hours before close.
No fees, no commissions, no closing costs
You pay nothing. We pay the title, escrow, transfer tax, and recording fees. There is no agent commission because there is no agent. The offer is your net.
A real one-page contract, written in English
You will not need a real-estate attorney to read it (you are welcome to one if you want). No assignment clauses, no escape hatches, no fine print that lets us walk if the market moves.
We do not assign your contract
Some cash buyers shop your signed contract to other investors and disappear if they cannot find a buyer. We never do this. The Maple LLC on the contract is the entity that closes.
Licensed, insured, and BBB A+ accredited
A 17-year track record with the Better Business Bureau. Licensed California notary on the team. Real escrow with a licensed California title insurer. Every closing follows the rules.
A real person answers the phone
Not a chatbot, not a call center in another country, not a lead-gen middleman. Usually within an hour during business hours. The voice on the phone is the voice at your kitchen table.
What happens if we mess up
Plain-language accountability, not legalese.
If we drop the price after signing. You walk, you keep the earnest money, you owe us nothing. We will hand you a referral to a Bay Area agent we trust at no charge.
If we miss a closing date we committed to. We extend at our cost. You do not pay an extension fee or a per-day rate.
If we cannot close on a property we put under contract. We pay you a documented kill-fee in addition to releasing the earnest money. The only time this has happened in 17 years is when a title issue surfaced that the seller did not know about and could not resolve.
If you ever feel we have not been straight with you. Call John Macht (the founder) directly. The phone number is on the BBB profile. Most complaints in our space get filtered by gatekeepers. Ours do not.
FAQ
Questions about the guarantee
The most frequent ones we hear before signing.
Some cash buyers send a strong opening offer, get you under contract, then send an inspector who finds $40,000 in problems and asks for a $40,000 price reduction. The first offer was bait. We send one offer, walk the property ourselves before sending it, and stand by the number. If we find something we missed, that is our problem.
You have a contractual right to cancel within the inspection contingency period (typically 5 to 7 days). No questions, no penalty, you keep your earnest money. After that point we move toward close in good faith. If life changes and you need to back out late, call us. We have unwound contracts before.
Yes. Title insurance, escrow fees, recording fees, and the city/county transfer tax (which is significant in San Francisco, Berkeley, Oakland, and a handful of other cities). The only thing you pay are your existing mortgage payoffs and any liens on title, both of which come out of your proceeds at close.
We provide proof of funds as part of the offer package. It is a bank or fund statement showing the cash on hand to close. We do not use lender financing. If a buyer needs a 30-day mortgage commitment to buy your home, they are not a cash buyer.
What we’ve done. And what comes next
Numbers our team is proud of. Real reviews from Bay Area homeowners below. Pulled fresh from Google.
2,000+
Homes purchased
Across Northern California
17 yrs
In business
Family-owned since 2009
3–7 days
Typical close
Or whenever works for you
4.3★
Google rating
From 24+ reviews
Ready to talk through your situation?
Tell us about the house. We’ll send a fair, no-obligation cash offer in 24 hours. And you can take it or leave it.
- A real local person picks up. Not a call center.
- We coordinate with attorneys, family, and probate.
- You pick the closing date.