A seller in Fremont called us last spring with a number stuck in her head. Opendoor had offered $912,000 on her townhome, all online, no showings. She liked that. Then the inspection came back, and the offer dropped after repair deductions and the service fee. She wanted to know if that was normal, or if she'd done something wrong.
She hadn't done anything wrong. That's just how the iBuyer model works. So let's walk through it honestly, because the gap between the first number and the final number is the whole story.
The short version
Opendoor is a legitimate, publicly traded company. It really does buy homes for cash and close fast. It is not a scam.
The catch is in the math. Opendoor charges a service fee (often around 5% of the price), then deducts estimated repair costs after the inspection. The offer you accept online is rarely the amount you walk away with.
For a newer, standard home in a busy zip code, an Opendoor offer can be competitive. For an older Bay Area home that needs work, the deductions can get steep. A local cash buyer is worth a side-by-side look before you sign.
How iBuyers like Opendoor work
An iBuyer ("instant buyer") uses software to price your home from public data and recent home sales, then makes a cash offer in a day or two. Opendoor is the largest one still operating after several competitors pulled out of the model.
You enter your address, answer questions about the home, and get a preliminary offer. If you accept, Opendoor schedules an inspection. After that inspection, the company finalizes the price, which often means subtracting repair costs from the early number.
Opendoor then resells the home later, ideally for more than it paid. That resale risk is the reason the offers sit below full retail. The company is buying speed and certainty for you, and taking on the market risk itself.
What are Opendoor's fees?
This is where sellers get surprised, so here's the plain-English version.
There are two main ways the price comes down from the headline offer:
- Service fee. Opendoor charges a fee for the convenience, frequently around 5% of the purchase price. On a $900,000 home, that's roughly $45,000.
- Repair deductions. After the inspection, Opendoor estimates what the home needs and subtracts that amount. On an older home, this can run several thousand to tens of thousands of dollars.
You also still pay normal seller closing costs in most cases, the same as a traditional sale. Fees and percentages change over time, so always read the final agreement line by line before you sign anything.
Does Opendoor pay less than market?
Usually, yes, a little. That's the trade for speed and certainty, and it's true of every cash buyer, including us.
An iBuyer offer often lands somewhere below what a fully prepped home would fetch on the open market after 30 to 60 days. The convenience is real, but it isn't free. The service fee and repair deductions are how the company stays in business.
The honest way to judge it is net dollars, not the headline number. Compare the amount you'd actually pocket from Opendoor, after fees and deductions, against what you'd net from a traditional listing after commission, closing costs, repairs, and months of carrying the home.
The pros and cons of selling to Opendoor
Here's the balanced view, the same one we'd give a neighbor.
Pros:
- Convenience. You can get an offer online without listing, staging, or holding open houses.
- Speed and certainty. Closings are fast, and you pick a date that works for you.
- No financing fall-through. It's a cash buyer, so the deal won't collapse because a mortgage was denied.
- Scale. It's a large, established company with a standardized process.
Cons:
- The service fee. Around 5% comes off the top, separate from any closing costs.
- Repair deductions. The final price can drop meaningfully after the inspection.
- A narrow buy-box. iBuyers favor newer, standard homes in active zip codes. They often pass on fixer-uppers, unusual properties, or homes with title or condition problems.
- Less of a human touch. Most of it happens through an app, which some sellers love and others don't.
iBuyer vs local cash buyer vs agent
Three different paths, three different trade-offs. Here's how they line up for a typical Bay Area seller.
| What matters | iBuyer (e.g. Opendoor) | Local cash buyer (e.g. Maple) | Traditional agent |
|---|---|---|---|
| Who buys it | The company, via software | A local family-owned buyer | A retail buyer with a mortgage |
| Typical offer | Slightly below retail | Below retail, negotiable | Highest, if home is market-ready |
| Service fee | Often ~5% | None | N/A |
| Repair deductions | Yes, after inspection | Buys as-is, no repairs | Buyer may demand credits |
| Closing costs | Seller usually pays | Maple pays 100% | Seller pays 5% to 9% total |
| Speed | Fast | 3 to 7 days | 60 to 90 days |
| Best for | Newer, standard homes | Older homes, tough situations | Clean, market-ready homes |
The point isn't that one wins every time. It's that the right answer depends on your home and your timeline.
Who is each one right for?
If your home is newer, in good shape, and sits in a busy zip code, an iBuyer offer may come in close to a local cash offer. In that case, get both and compare the net numbers.
A local cash buyer tends to fit better when the home is older, needs real work, or comes with a complication. We've bought homes through probate, divorce, foreclosure, and from tired landlords with tenants still in place. We've been doing this in the Bay Area since 2009, and we've purchased more than 2,000 homes. We can buy as-is, leave you the cleanout, and close in 3 to 7 days. We also pay 100% of the closing costs, so the price we agree on is the amount you receive.
A traditional listing usually wins when your home is clean, market-ready, and you have 60 days or more to wait for the right buyer.
When an iBuyer might beat us
We'll say this plainly, because it's true. If you own a 12-year-old home in a subdivision with lots of recent home sales nearby, an iBuyer's software can price it well, and the offer may be strong. Their model is built for exactly that home.
In those cases, get the Opendoor offer, get ours, and put the net numbers side by side. If theirs is higher after the fee and any deductions, take it. We'd rather you get the best deal than feel pressured into ours. No pressure, ever.
Where we tend to come out ahead is the home iBuyers shy away from: deferred maintenance, an unusual layout, a tricky title, or a situation that needs a real person on the phone instead of an app.
Frequently asked questions
Is Opendoor legit?
Yes. Opendoor is a real, publicly traded company that buys and resells homes for cash. It's not a scam. Just read the final agreement closely, because the headline offer and the final payout can differ after the service fee and repair deductions.
What are Opendoor's fees?
The main one is a service fee, often around 5% of the price. On top of that, Opendoor subtracts estimated repair costs after the inspection, and you typically still pay normal seller closing costs. Fees change over time, so confirm the current numbers in writing.
Does Opendoor pay less than market?
Usually a little, in exchange for speed and certainty. Most cash buyers do, including us. Judge the offer by the net dollars you'd actually keep, not the first number on the screen.
iBuyer or local cash buyer?
Get both offers and compare. An iBuyer can be strong on a newer, standard home in an active zip code. A local cash buyer often fits better for older homes, as-is sales, or tough situations like probate or foreclosure.
What to do now
You have two honest paths, and they don't conflict.
- Get the iBuyer offer. Enter your address with Opendoor and see the number, then wait for the post-inspection final price so you're comparing real dollars.
- Get a local cash offer from us. We'll tell you what we'd pay, with no service fee and no surprise deductions at closing. If we're not the best fit, we'll tell you so.
Then do the math on net proceeds and pick the path that leaves more in your pocket. Want to talk it through with a real person, not a chatbot? Call or text 415-800-1415, or fill out the short form below.
If you're weighing an instant offer against a local one, it helps to see the trade-offs side by side: read our breakdown of cash buyer vs iBuyer, learn why Bay Area sellers trust Maple Home Buyers, and when you're ready, get your no-obligation offer so you have a real number to compare.
About Roe
Roe is part of the Maple Home Buyers team. Roe leads the Maple Home Buyers team in the Bay Area. Family-owned, BBB accredited, 2,000+ homes purchased since 2009.
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